We are proud to offer quality products with great value to our customers. All furniture is thoroughly inspected at several key points in our preparation and delivery process to make sure it is received in good condition. If you are picking your furniture up yourself from one of our showrooms, we encourage you to inspect the items before taking possession. If you have concerns about your order, you may cancel anytime up to the day of pick-up or delivery.
In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before your possession, please notify the delivery team or a customer care representative immediately. For furniture, arrangements will be made for a qualified repair technician to come to your home and correct the damage if possible. For home decor, arrangements will be made to exchange the item. Please note that we reserve the right to repair or replace your furniture as deemed necessary at our sole discretion.
Free Shipping Products
Free shipping products are ground-shipped directly from the manufacturer to our customers. In this case, we will accept a return of this merchandise if you are not satisfied with your purchase. In the unlikely event that parts of your merchandise arrive damaged, we will attempt to provide replacement parts as quickly as possible. If they are unavailable, we will replace the item for no charge.
I promise that it will be delivered to you within 5 days. If the product is not received within 5 days, you can directly refund on the website
If you are not satisfied with the goods received, if there is any damage in the distribution process, you can get a full refund!